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Team Building & Group Dynamics
03-05-2018

What makes a team differ from a group is the fact that team members work together towards a common goal and share responsibility for the team’s success while group members form together because they share similar traits, norms and characteristics – not necessarily aligning their efforts towards a common target. This clarification necessitates the building […]

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Effective Management of Scope in Project Management
02-04-2018

Defining Project Management (PM) as the application of knowledge, skills, tools and techniques during a temporary endeavor aiming the production of a specific product or service or a result, it is imperative to appreciate the importance of the proper management of scope; project scope being defined as what needs to be achieved – specific goals, […]

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Quality in Everything we Do
01-03-2018

The importance of quality has been recognized as of the early 20th century, and since then people and organizations are constantly being striving to find ways to improve quality in everything they do. But what is the actual meaning of quality and why quality is so important? Although multiple definitions exist, quality in simple worlds […]

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Management of Accident Scene
31-01-2018

When a disaster strikes, the proper set up and the management of the accident scene becomes a necessity and  determines the likelihood of the emergency response efforts, aiming the preservation of human life, minimization of the damage and mitigation of  the impact.  An accident scene is the place where an accident or unfortunate event occurs; […]

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Wowing the Customer Experience – The Importance of Customer Care
02-01-2018

In our days the “customer rules”. Not only has constantly growing needs and expectations, but also a variety of offers and alternatives to choose from. The customer demands, has choices and the power to influence the selling (buying) process, whether referring to the product or the service industry. Analyzing Porter’s 5 forces model, it becomes […]

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Management is Performance – Leadership is Inspiration
01-12-2017

The controversy keeps growing. What best fits in the business environment and the industry where we operate – Managers or Leaders? what best reflects the corporate culture – Management or Leadership? The answer is clear and easily derived by understanding what management is and what managers do and how they act, on the one side; […]

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The Ιmportance of Knoweledge Building and Skill Enhancement
24-10-2017

Not surprisingly the significance of knowledge has been recognized hundreds of years ago. The quote “Knowledge is Power”, originally expressed as “knowledge itself is power”, is commonly attributed to Sir Francis Bacon, back in 1597. But why knowledge is power? The question is easily answered by defining knowledge; the term implies facts and information acquired […]

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Professionalism & Business Ethics
23-10-2017

What does “being professional” actually mean? how co-workers perceive your professional capacity? Surely professionalism is beyond achievement or possessing work-related competencies and meeting job targets and organizational objectives. It is essentially the business lifestyle you adopt; the way you conduct and perform in the working environment. It is relationships, attitude, mannerism and ethics together with […]

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Management of Change
08-10-2017

The only constant thing in life is change. Likewise organizational change is continuous and necessary. The need is necessitated because of geopolitical and economic realignment, the emerging markets and the rise of new economies which target the scarce resources. The global business context we operate is characterized by fierce competition, the advancement of technology, continuous […]

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Disaster and Crisis Management
15-09-2017

It is certain that most organizations, if not all, at some point during their life span, will go through a crisis or a serious emergency; while some companies will experience such an unfortunate event, not once but several times. When the disaster strikes will you be ready to go through and effectively manage the crisis […]

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