Advanced Consultancy & Training Solutions

PLEASE READ THIS PRIVACY NOTICE CAREFULLY

Leading Dynamics – Advanced Consultancy & Training Solutions, is committed to protecting and respecting your privacy in accordance with Regulation (EU) 2016/6791, the European Union’s (‘EU’) new General Data Protection Regulation (‘GDPR’), which regulates the processing by an individual, a company or an organisation of personal data relating to individuals in the EU.

In this respect, you can visit our website freely without having to fear of misuse of your personal information.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an inquiry from www.leadingdynamics.training

WHAT DOES THIS PRIVACY NOTICE CONTAIN?

This privacy policy sets out how we use and protect any information that you give us when you use this website.

This privacy notice (together with the cookie policy) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By accessing www.leadingdynamics.training (our website) you are accepting and consenting to the practices described in this privacy notice.

  • Personal information we collect and process from/about you
  • Links to other websites
  • How we use your personal information
  • Disclosing & Sharing your personal information
  • Personal Information storage
  • Your Rights
  • Data Retention
  • Changes to Policy
  • Contacting us

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, check our cookies policy.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a  request through the Site, we collect certain information from you, including your name, email address, organization, a short description of your inquiry and other information of similar nature.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Inquiry Information.

LINKS TO OTHER WEBSITES

Our website may, from time to time, contain links to and from the websites of our partner networks, social media channels, advertisers and associated/cooperated parties. If you follow a link to any of these websites, please note that these websites have their own privacy and cookie policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use this information to:

  • Update and keep current our internal customer database;
  • Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
  • Provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
  • Update you on the provision / introduction of new services from time to time;
  • Communicate with you or other parties from time to time;
  • Maintain our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • Improve our website to ensure that content is presented in the most effective manner for you and for your IT tools;
  • Allow you to participate in interactive features of our service, when you choose to do so;
  • Keep our website safe and secure;
  • Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • Make suggestions and recommendations to you and other users of our website about services that may interest you or them, and;
  • We use the Information that we collect generally to fulfil any requests placed through the Site, and providing you with the necessary information.

DISCLOSING & SHARING YOUR PERSONAL INFORMATION

We may share your personal information  primarily with our internal staff. We may additionally share your information with selected third parties including: (i) business partners, suppliers, sub-contractors or other agents we enter into a contract with them or you; (ii) analytics and search engine providers that assist us in the improvement and optimisation of our website; (iii) Inhouse, social media channels that are considered to be an integrated part of our business and used to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising directly from each channel’s website and by reading individual internal policies and applicable terms and conditions . Please note that we do not control the privacy or security practices of these third parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not use your personal information to send you promotional information about third parties.

We may also disclose your personal information to third parties in the following instances:

to provide services and/or information requested by you; to maintain and/or host our website; where we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of a legal agreement; or to protect the rights, property, or safety of our business, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; if they need to fix software bugs or develop new features for our customer relationship management systems; and if we carry out marketing or client care surveys to gain feedback and improve our services. Please note that we do not control the privacy or security practices of these third parties.

PERSONAL INFORMATION STORAGE

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website and/or provided to us via web-based media and information channels; any transmission is at your own risk. Once we have received your personal information however, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you access our Site, we will maintain your Information for our records unless and until you ask us in writing to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: info@leadingdynamics.training